1.
Proposal of Alternative Solutions for the Digital Transformation and Structuring of an ITIL-Based Service Desk for the Company Adventure Pals, S.A. Revista Fidélitas [Internet]. 2025 Jul. 14 [cited 2026 Nov. 7];6(2):15-36. Available from: https://revistas.ufidelitas.ac.cr/index.php/revista_fidelitas/article/view/127